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Linda Slow Growing in Scotland's avatar

It's all starting down in the south! Nice to read about a bit of spring starting somewhere. Delivery charges - do not get me started on these. But since I have, I'll continue. Because I live halfway between Aberdeen and Inverness (where there ARE roads, believe it or not), my postcode is classed as a "remote area" which is basically open season to charge a packet for delivery. Compare two orders I made at the same time last year: 3x9cm pots ordered from Claire Austin Hardy Plants, where the delivery charge was the standard Royal Mail postage. Total cost of plants £17.40. Postage £7.95. Crocus, also 3x9cm pots. Cost of plants, £15.73. Postage £5.99 standard charge PLUS "delivery surcharge" of £10 because of "remote area". So £15.99 for postage ie more than the cost of the plants. My email of complaint raised no response apart from "it's not us, it's the courier company". If Claire Austin can manage it, surely Crocus can manage delivery with Royal Mail? End result - am never ordering from Crocus again, even if it means not getting the precise plant I want. Am now going for a walk in a gale to calm down...

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Anne Wareham's avatar

Hey! You lovely seed sower!!! That made my rather lowering chilly grey morning.

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